Chief Nursing Executive – ParaMed

Hayley Becker Opportunities

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ParaMed Home Health Care is Canada’s leading provider of home care service and is a nationally accredited provider with Exemplary Standing by Accreditation Canada. We have been providing homecare and wellness solutions since 1974 and operate across Ontario, Alberta, Manitoba and Nova Scotia. With 10,000 employees and over 75,000 clients, we are proud of the impact we bring to our communities through the delivery of high-quality care and by providing comfort, independence and safety to loved ones across Canada. We’re on a mission to help people live better. ParaMed’s success and growth stems from everyone, at all levels of the organization, honoring every day the five core values of Compassion, Innovation, Reliability, Optimism and Connectivity. These values are the foundation of ParaMed and set the standard for everything they do; translating into high client satisfaction rates, superior client safety, and into a collaborative and focused working environment.

Chief Nursing Executive

Reporting to the SVP, ParaMed, the Chief Nursing Executive (CNE) will establish ParaMed clinical standards and practices that empower nurses and PSWs to provide compassionate, high quality, effective nursing care. Working in partnership with the VP of Operations, Regional Directors and the Chief Medical Officer, the CNE will oversee the development and implementation of plans to ensure patient-centered, high-quality care, practice, and education.

Leading the Quality & Risk team and the training and development resources for ParaMed, the CNE will enhance the reputation of ParaMed as an organization committed to high standards and excellence in care and build collaborative relationships with health system partners.

The CNE will be a key member of the ParaMed Leadership Team helping to lead the transformation of the clinical practice and implementing a vision for the future of Home & Community Care in Canada.

Accountabilities

  • Lead the improvement and implementation of systems, processes and clinical practices to enable superior service, clinical excellence and a consistent, reliable patient experience
  • Develop and implement key improvement plans to continually increase quality of care
  • Collaborate with Extendicare’s Chief Medical Officer in the development, implementation and evaluation of a shared quality agenda and quality improvement initiatives
  • Build a community of practice with the Care and Services Managers and Clinical Supervisors to identify and action opportunities to improve and advance clinical excellence
  • Manage clinical training and development programs to ensure clinical standards are met across ParaMed
  • Build and oversee patient and family engagement strategy to ensure clients’ voice and advocacy is imbedded across programs and practices
  • Build and maintain professional partnerships with internal and external business partners, support teams, funding agencies and other stakeholders
  • Ensure compliance with ParaMed policies, government policies and regulatory standards
  • Mitigate and support risk management, assessment, and audit processes
  • Offer consistent and meaningful leadership to the Quality and Risk Team, with clear performance expectations and targets, establishing and ensuring accountability, and providing regular coaching and feedback
  • Focus, motivate and inspire the clinical workforce to create and maintain a great consistent patient experience
  • Liaise with provincial professional colleges and nursing education programs to increase pipeline of clinical professionals and increase quality of hiring
  • Co-create innovative care delivery and funding models in home health care
  • Keep abreast of industry developments by monitoring trends and bringing forward critical initiatives

Qualifications

  • Master’s degree in Science (MScN) or Healthcare Administration (MHA)
  • Minimum 10 years progressive experience in the healthcare sector, including experience in community-based nursing
  • Minimum 5 years leadership experience with 2 years leading leaders
  • Registered and in good standing with the College of Nurses of Ontario
  • Expert knowledge of health care quality and risk management practices with a demonstrated commitment to continuous quality improvement
  • Proven experience successfully leading clinical transformation including ability to articulate a strategy and translate into actions and lead a team to execute and achieve the goals
  • Compelling and results-oriented leader who can enable high performance from individuals at all levels
  • Ability to work independently in a fast-paced environment and recognize and respond to changing industry trends and priorities
  • Collaborative style with ability to work with all levels of an organization and across divisions

Leadership Principles

  • Exercises Sound Judgement: Applies judgment and makes sound decisions based on broad general management experience
  • Drives Performance: Drives performance beyond minimum standards to ensure quality of customer experience
  • Develops Teams: Develops strong teams through effective recruiting, talent identification, coaching and providing development opportunities
  • Communicates Effectively: Communicates effectively and frequently with team members to improve engagement
  • Aligns Goals: Aligns goals and initiatives to organizational strategy
  • Drives Continuous Improvement: Identifies opportunities to improve processes and takes on new initiatives and challenges
  • Leverages Data: Leverages data and metrics to make objective, informed business decisions
  • Collaborates: Collaborates and builds cross-functional relationships

To Apply

To express your interest in this exciting leadership opportunity, please submit your cover letter and resume, in confidence.

For additional information or a confidential conversation email Hayley Becker (hayley@miramsbecker.com) or call 647-267-8170.

ParaMed and Mirams Becker are committed to employment equity and diversity in the workplace; we welcome applications from women, Indigenous peoples, racially visible individuals, people with disabilities, and LGBTQ2S+ persons. ParaMed is committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.

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