Director, Inclusion, Diversity & Equity and Organizational Development – Lakeridge Health

Hayley Becker Opportunities

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Lakeridge Health is Durham Region’s acute care provider, offering one of the broadest and most comprehensive ranges of acute care services in the province. With five hospitals, four Emergency Departments, a residential treatment centre and more than a dozen community health care locations, Lakeridge Health is dedicated to providing the highest standard of care and best experience for patients and their families. Lakeridge Health is home to several regional specialty centres, including the R.S. McLaughlin Durham Regional Cancer Centre, Pinewood Centre for addictions and mental health, and The Shoulder Centre. Lakeridge Health also provides regional eye care, mental health and chronic kidney disease services to residents of Durham Region and beyond. Supported by a dedicated and compassionate team of more than 7,700 physicians, nurses, health care professionals and volunteers. Lakeridge Health provides care, treatment and support to more than 680,000 people living and working in Durham Region.

Mandate

The Director, Inclusion, Diversity & Equity and Organizational Development is responsible for overseeing the development, implementation and measurement of:

i) internal and external activities to support the organization’s commitment to address racism and discrimination and an equitable environment for all; and

ii) an approach to talent acquisition, talent management, engagement, and organizational development that promotes diversity, inclusiveness and equity both within the workplace and the communities that we serve.

The Director will have a keen understanding of how inclusion, diversity, equity and accessibility contribute to the development of a healthy, engaged, accessible and equitable workplace, and an accessible and acceptable health care system that brings about positive health outcomes in the population. Guided by principles of accountability, transparency, and trust, the Director will support Lakeridge Health to move towards a more inclusive, equitable, and just organization for team members, and a recognized leader and ambassador of change in the Durham Region.

Roles and Responsibilities

  • Provide leadership in support of anti-racism, equity and social accountability efforts to promote an organizational culture that is inclusive as well as to promote representation of the community we serve in staff, especially in leadership positions;
  • Develop and implement a talent management strategy that is founded on diversity and equity principles, and one that spans the spectrum from recruitment, onboarding, engagement, development and succession planning;
  • Lead internal and external engagement processes to support the development of key strategies that foster and advance an organizational culture of inclusion, compassion, innovation, teamwork and joy, while positioning Lakeridge Health to be an ambassador for inclusion, diversity, equity and accessibility in the region;
  • Oversee the development, implementation and ongoing evolution of: i) a hospital-wide performance management approach, and ii) a leadership development model, that drives alignment with the goals, values and competencies of the organization and fuels engagement, patient experience and positive health outcomes for all;
  • Work closely with key stakeholders to develop and integrate diversity and inclusion goals and strategies into all Lakeridge Health priorities, processes and practices;
  • Establish a multi-year plan that aims to implement the recommendations for building inclusion, diversity, equity and accessibility at Lakeridge Health;
  • Work with programs to ensure that policies and services are available, accessible and acceptable with the goal of reducing inequities and improving health outcomes;
  • Raise awareness of the social determinants of health and the influence and impacts of policies and programs on health outcomes;
  • In collaboration with senior leadership, routinely provide progress reports to the Board of Trustees demonstrating the organization’s progress, and provide support to the Board on equity, diversity, inclusion and accessibility actions, as needed; and
  • Work in partnership with those with professional and lived experience to support the organization’s activities to create an accessible environment and accessible services for all workplace parties and patients and visitors with disabilities in compliance with the Accessibility for Ontarians with Disabilities Act.

Additional Duties

  • Support the creation of spaces for marginalized people to share feedback, offer thoughts, and provide direction/input on equity, diversity and inclusion initiatives;
  • Support investigations, mediation solutions and reconciliation services for teams that are impacted by incidents of harassment, discrimination or racism and where such initiatives can promote stronger collaboration and team effectiveness in the future;
  • Provide consultation and coaching on matters related to anti-racism, equity, diversity and inclusion to team members at Lakeridge Health, including volunteers, Board members, etc.;
  • Provide the knowledge and skills needed to foster an inclusive culture, through the development of both organization-wide and leadership-focused training, workshops, mentorship programs, and other educational programs;
  • Conduct surveys, assessments, and other reviews to determine and isolate diversity and inclusion needs and subsequent strategies to address gaps and opportunities;
  • Conduct audits of related policies, procedures and processes to identify bias, and/or other potential areas of focus;
  • Develop a formal evaluation method, incorporating the use of a balanced score, to track, measure, and analyze organizational progress of equity, diversity and inclusion actions;
  • Lead and/or support Inclusion, Diversity, Equity and Accessibility Committees, Advisory Bodies, Task Forces, etc. where applicable;
  • Some travel between sites, as required; and
  • Perform other related duties, as required.

The Individual

The successful candidate will possess a graduate degree in a relevant area of study, preferably with a focus on dispute resolution, human rights, diversity, equity and inclusion or acceptable equivalent combination of education and experience.  They will have a minimum ten (10) years of leadership experience (or several years’ progressive experience) in a health services or academic environment preferred.  They will bring: 

  • Expert level knowledge of anti-oppression, equity, diversity and inclusion frameworks including the ability to proactively identify challenges and opportunities related to these areas of expertise to support future planning and strategy;
  • Understanding of the social determinants of health and how to utilize this knowledge to build a more inclusive, equitable, and preventative health care experience for the patients and communities we serve;
  • Knowledge of healthcare needs and practices within diverse populations;
  • A thorough understanding of the Ontario Occupational Health and Safety Act, Ontario Human Rights Code and relevant legislation/case law;
  • Familiarity with the Accessibility for Ontarians with Disabilities Act and the organizational obligations associated with this legislation;
  • Successful record of advancing equity, diversity, and inclusion within a complex organization;
  • Demonstrated experience and competence in developing targeted training to diverse groups;
  • Excellent communications skills, interpersonal skills and emotional intelligence;
  • Experience with complex report writing at a senior level;
  • Ability to demonstrate achievement of goals and or vision through measurable and observable outcomes;
  • Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy; and,
  • Demonstrates an understanding of and commitment to comprehensive safety programs and practices including staff, patient and environmental safety, and participates in regular in-service in this area.

To Apply

To express interest in this exciting opportunity please submit your cover letter and resume. For additional information contact Hayley Becker at 647-267-8170.

The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants need to make their needs known in advance.

Lakeridge Health value inclusion and diversity. Lakeridge Health is committed to fostering a culture that is respectful, inclusive and accessible and to employing a workforce that is representative of the diverse community we provide services to. As an equal opportunity employer they welcome applications from all qualified applicants.

For additional information about Lakeridge Health please visit -  https://www.lakeridgehealth.on.ca/ 

Follow Mirams Becker on LinkedIn - https://www.linkedin.com/company/mirams-becker/

 

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