Senior Manager, Development, Major Gifts – Canadian Hearing Services

Hayley BeckerOpportunities


Canadian Hearing Services (“CHS”) is the country’s leading provider of programs, services and products that enable Deaf and hard of hearing Canadians to overcome barriers to participation. It is the largest organization of its kind in North America. Building on its 84-year history following a remarkable and ambitious turnaround, CHS has become a modern, progressive, and professional organization well-positioned for growth both nationally and internationally.

With multiple locations and hundreds of employees, CHS offers a complete roster of end-to-end essential and leading edge clinical and social services and is Canada’s most robust and expansive digital provider of hearing health related products and services. Audiology, ASL Interpreting, Captioning, Employment and Counselling Service are all foundational to the Canada-wide suite of services, for which CHS is renowned.

Additional information can be found here

Senior Manager, Development / Major Gifts

The Senior Manager Development/Major Gifts plays a pivotal role that will spearhead fund development initiatives for groundbreaking research in Hearing Health, cultivating relationships with major donors and partners, grant writing and securing financial support. Simultaneously, will actively engage in targeted fundraising activities for major gifts, fostering community partnerships and engaging donors to support CHS's broader mission.


The Senior Manager, Development / Major Gifts embodies the following characteristics:

  • Exceptional Interpersonal Skills: The ideal candidate possesses strong interpersonal skills, enabling them to cultivate meaningful relationships with major donors and partners. They excel in building rapport, trust, and mutually beneficial connections.
  • Superior Communication Skills: Adept in both written and verbal communication, the ideal candidate can articulate compelling narratives, tailored messages, and persuasive funding proposals. Their communication style is engaging, persuasive, and adaptable to various stakeholders.
  • Strategic Thinker and Creative Problem Solver: They demonstrate strategic thinking and creativity in developing funding proposals that resonate with donor interests. They can identify innovative solutions to funding challenges and adapt strategies to changing circumstances.
  • Research Acumen: Possessing strong research skills, they can effectively identify and engage with potential funding sources such as grant-making organizations, corporations, foundations, and high net-worth individuals. They stay abreast of industry trends, funding opportunities, and donor preferences.
  • Collaborative Team Player: The ideal candidate collaborates effectively with internal stakeholders, including program managers, finance teams, and leadership, to align fund development strategies with organizational goals. They foster a culture of teamwork and mutual support to maximize fundraising success.
  • Strategic Relationship Management: They excel in stewarding donor relationships, ensuring donors feel valued, engaged, and informed about the impact of their contributions. They understand the importance of maintaining long-term partnerships and implementing strategies for donor retention and cultivation.

Accountabilities, Knowledge and Success Measures

What you will do:

  • Develop and implement strategies to identify, cultivate, solicit, and steward major donors and partners interested in supporting research initiatives in Hearing Health, scholarships, and targeted fundraising activities.
  • Build and maintain strong relationships with prospective donors and partners interested in Hearing Health and general activities, through personalized communication, meetings, and events.
  • Lead and collaborate with internal stakeholders to develop compelling funding proposals and presentations tailored to donor interests.
  • Provide exceptional donor stewardship, including acknowledgment of gifts, recognition opportunities, and regular updates on progress and impact.
  • Research and identify grant-making organizations and major donors aligned with funding needs, including corporations, foundations, service clubs, sponsorships, government project funding and high net-worth individuals.
  • Collaborate with the Branding/Communications team to enhance the CHS Global Partnerships’ social media presence to appeal to potential donors, partners, and followers interested in supporting research and innovation efforts in Hearing Health. This includes creating clear messaging, compelling storytelling, and engaging content for the website and social media platforms, as well as creating easy-to-use donation portals and transparent reporting to attract and retain donors. Additionally, incorporate storytelling techniques to support funding efforts and strengthen partnerships.
  • Proactively identify and pursue relevant grant opportunities to support funding of Hearing Health research and major gifts.
  • Manage a portfolio of major donors, including tracking interactions, recording relevant information, and maintaining accurate records in the donor database.
  • Prepare regular reports on fund development activities, donor engagement, and revenue projections for senior leadership.
  • Develop and manage an annual fund development plan and targets for research and major gifts development plan for targeted fundraising activities.
  • Monitor revenue and expenses related to fund development activities, ensuring alignment with budgetary goals and organizational priorities.
  • Provide guidance and mentorship to junior staff involved in fund development activities, including interns and support staff as applicable.
  • Stay informed about trends and best practices in fund development, philanthropy, and the nonprofit sector through ongoing education, training, and participation in professional networks.
  • Continuously seek opportunities to enhance personal and professional skills to effectively fulfill job responsibilities and contribute to the overall success of CHS.

    What qualifications you bring

    • Bachelor's degree in a related field (e.g., fundraising, nonprofit management, business administration).
    • Minimum of 10 years of experience in fund development, with a proven track record of successfully soliciting major gifts and fundraising to meet annual revenue targets.
    • CFRE designation – Certified Fund Raising Executive.
    • Robust network and contact list of potential donors.
    • Strong understanding of fundraising principles and techniques, particularly in the nonprofit sector.
    • Exceptional interpersonal and communication skills, with the ability to engage and inspire donors.
    • Demonstrated ability to work collaboratively within a team and across departments.
    • Highly organized with excellent attention to detail.
    • Familiarity with donor databases, CRM and fundraising software. Fluency and a high level of experience with Raiser’s Edge NXT.
    • Commitment to the mission and values of the CHS organization and dedication to advancing research in Hearing Health.

    To Apply

    To express your interest in this exciting development opportunity, please submit your cover letter and resume, in confidence.

    For additional information or a confidential conversation contact Hayley Becker, Partner at

    Canadian Hearing Services and Mirams Becker are committed to promoting equity and diversity in the workplace; we welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and 2SLGBTQ+ persons. CHS is an equal-opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this opportunity, please advise if you require any accommodation.

    What CHS Offers:

    • We offer a competitive and robust benefits plan to support our employees.
    • A range of vacation days, personal days, and sick leave options to support the physical and emotional well-being of our team.
    • Remote, hybrid position.
    • Group Registered Retirement Savings Plan (RRSP).
    • Employee Assistance Program.
    • Educational and Professional Membership reimbursement.
    • Free American Sign Language (ASL) training!
    • CHS requires you to be legally eligible for employment in Canada (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.)

    CHS requires you to be legally eligible for employment in Canada (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.)

    COVID-19 considerations: Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

    In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.

    Apply Now

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