Vice President, Strategic Partnerships and Communications – LOFT Community Services

LOFT Community Services

LOFT Community Services is one of the largest community service providers in Ontario, supporting people facing a combination of mental and physical health challenges, addiction issues, poverty, and/or homelessness. They build customized supports that specifically address a person’s needs and offer them for as long as they’re needed. As one of the largest mental health service providers in Ontario, LOFT works with all major, local hospitals where they operate. Along with 250+ leading partners, they provide internationally accredited, community-based support and housing to people facing the most complex of needs.

LOFT is a values-driven organization with a deep belief that each person has the ability to grow and change. Most importantly, each person deserves the opportunity to do so. They embrace the individual needs and aspirations of each client and encourage mutual support within their programs to enable each client to attain their potential.

LOFT clients become part of a community where they are accepted without judgment. In addition, their housing programs provide safety, security, and a sense of belonging. If someone has felt excluded or different, finding acceptance can be a powerful therapy. LOFT is a place for recovery and growth within a supportive community.

Vice President, Strategic Partnerships and Communications

The Vice President, Strategic Partnerships and Communications reports directly to the CEO and provides executive leadership in advancing LOFT’s long-term strategic direction, external partnerships, communications, and growth initiatives. This newly created role will translate LOFT’s mission into strategies that expand organizational impact, strengthen relationships with partners, funders, government, and the broader community, and reinforce LOFT’s position as a preferred partner across the mental health, addictions, housing, and home and community care sectors.

Working collaboratively with the CEO and senior leadership team, the Vice President will lead LOFT’s growth strategy, performance measures, and key targets, ensuring alignment between organizational strategy, new program and housing development, communications, and external partnerships. The role will bring clarity to LOFT’s geographic and programmatic growth focus, strengthen the organization’s thought leadership, and identify opportunities that advance LOFT’s mission and long-term impact.

The Vice President will be responsible for strategic partnership development, communications and brand stewardship, government and funder relations, growth strategy, and innovation. They will be LOFT representative at sector and system-level planning tables, lead the development of complex funding, partnership, housing, and service agreements, and oversee communications that support organizational initiatives.

The Candidate

The ideal candidate will possess a combination of the following skills and experience:

• Minimum 10+ years of progressive senior leadership experience, including at least 5 years at the Director, Senior Director, or executive leadership level with responsibility for enterprise strategy, partnerships, communications, or growth functions.
• Bachelor’s degree in Business Administration, Public Administration, Communications, Health Administration, Political Science, Non-Profit Leadership, or a related field required.
• A Master’s degree, such as an MBA, MHA, MPA, Public Policy, Communications, or equivalent, is preferred.
• Demonstrated experience working with various levels of government, foundations, philanthropic partners, donors, and private sector partners.
• Familiarity with community care delivery such as, supportive housing, complex care, seniors’ services, personal support services, mental health, substance use, and home care.
• Strong strategic leadership skills, with the ability to translate vision into scalable actions, measurable results, and meaningful organizational impact.
• Proven ability to build, sustain, and leverage high-value partnerships with funders, government, sector leaders, and other external stakeholders.
• Strong business acumen, with the ability to assess opportunities from strategic, financial, operational, and values-based perspectives.
• Demonstrated negotiation skills, particularly in establishing new business agreements, partnerships, funding arrangements, and collaborative initiatives.
• Excellent communication, presentation, and relationship-building skills, with the ability to engage diverse audiences, including boards, senior leaders, partners, funders, government, and community stakeholders.
• Skilled in creating compelling narratives around mission, impact, growth, and organizational value.
• Knowledge and ability to provide oversight of communications channels, including media relations, digital strategy, thought leadership, and brand positioning.
• Politically astute and able to navigate ambiguity, competing interests, and complex stakeholder environments with sound judgment.
• Strong leadership and team management abilities, with experience building high-performing teams and fostering a culture of collaboration, accountability, innovation, and results.
• Demonstrated financial and analytical skills, including experience with diverse revenue models, funding arrangements, complex planning scenarios, metrics, dashboards, KPIs, and reporting tools.
• Commitment to embracing and valuing diversity, equity, and inclusion; working with a multicultural workforce, while demonstrating cultural humility in all interactions.

Candidates will be future focused, with an understanding of healthcare’s fast-changing environment and the ability to identify opportunities, align teams around shared priorities, and support growth that advances LOFT’s mission and impact. They will bring integrity, accountability, professional judgment, and a deep commitment to LOFT’s values and goals.

To express your interest in this exciting opportunity, please submit your cover letter and resume in confidence. For additional information contact Natalie Woods at natalie@miramsbecker.com.

Loft Community Services and Mirams Becker Inc. are equal-opportunity employers committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage, and celebrate diversity. We are committed to providing accommodations throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.