Vice President, Information Technology Services – HIROC

HIROC is seeking a transformative Information Technology Executive with a proven ability to lead high-performing teams, build innovation, modernization, and agility, with a drive for service, excellence and collaboration. 

Healthcare Insurance Reciprocal of Canada (HIROC) is a not-for-profit healthcare insurance reciprocal that, together with its associated brokerage and corporate entities comprising HIROC Group, provides comprehensive insurance, risk and claims management products and services to healthcare organizations across Canada. As a trusted healthcare safety advisor, HIROC is committed to delivering sustainable, responsive solutions that enhance safety across Canada's healthcare system.

As the largest not-for-profit healthcare liability insurer in Canada, HIROC serves more than 800 healthcare organizations (Subscribers) through the Reciprocal. Combining best-in-class insurance and claims management, sage counsel and risk management expertise, HIROC works collaboratively with its partners and Subscribers to advance safety across Canada's not-for-profit healthcare system.

Recognized as one of Greater Toronto's Top Employers for ten consecutive years, HIROC fosters a culture where employees are empowered to find innovative solutions, deliver exceptional service and make a meaningful difference.

Join HIROC and be part of a team committed to creating the safest healthcare system possible. 

Vice President, Information Technology Services

HIROC has a record of over 99% Subscriber retention and has also benefited from substantive growth. With that in mind, HIROC is committed to continuing its strategic and exciting approach to innovation based on a grounding in data and digital capacity – all while focusing on data integrity, analysis, agility and responsive data governance and security. This focus on data, innovation, growth and excellence are key leadership priorities for the Vice President, Information Technology Services (VP). This role is integral to HIROC’s commitment to meeting the increasing and more diverse needs of its Subscribers and to maintain and enhance its best-in-class leadership capacity. This role will report directly to the Chief Executive Officer.

HIROC’s formal leaders are accountable, together with fellow leaders, for the overall accomplishment of HIROC’s strategic priorities including its Mission, Vision and Values and its Strategic Plan. As the leader of the Information Technology Service Department, the successful candidate will be instrumental in leading HIROC and HIROC Group while holding primary responsibility for leading a high performing team consisting of infrastructure, applications, advanced analytics, and other information service professionals to build HIROC’s capacity for innovation, modernization and agility while ensuring that these are achieved on a framework and structure that enhances security, protects the valuable and sensitive information that HIROC holds and which allows data to be used for the maximum of HIROC, its Subscribers and those they serve.

As a key member of HIROC's senior leadership team, the Vice President will provide strategic leadership across enterprise technology, digital transformation, data strategy and advanced analytics. The incumbent will oversee the modernization of technology infrastructure, applications and platforms, including cloud adoption and emerging technologies, while ensuring robust cybersecurity, data governance, regulatory compliance and enterprise risk management. Working collaboratively across HIROC Group, the VP will align technology investments and initiatives with organizational priorities, enhance the experience of Subscribers/customers (internal and external), and serve as a trusted advisor to the CEO, senior leadership team and Board committees on technology strategy, innovation and risk.

Ideal Candidate

The ideal candidate will have advanced people and leadership skills and aptitude, excellent communication skills and be a self-starter who enjoys working in a fast-paced environment. The ideal candidate will be comfortable operating in a mid-sized agile organization, is process-oriented, and experienced in supporting and initiating, with other leaders, a current culture focused on an unparalleled service orientation and a vision to the future that is transformation focused and which defines and embeds new beliefs and behaviours that will drive innovation. The combination of what works well and modernizing/sustaining structures and processes to enable resilience and support innovation in meeting customer needs, through advancing digital and analytics capabilities will ensure HIROC’s ability to leverage the power of information for improvement.

The successful candidate will bring a minimum of eight years of progressive senior leadership experience, with demonstrated expertise in enterprise technology strategy, financial and operational management, technology governance, cybersecurity and digital transformation. Experience leading complex modernization initiatives, including cloud adoption, data strategy, advanced analytics and legacy system transformation, will be important, as will a proven ability to build high-performing teams, oversee strategic technology investments, manage vendor relationships and deliver complex projects. The ideal candidate will possess strong business acumen, executive presence, sound judgement and exceptional communication skills, with experience advising Boards, senior leaders and diverse stakeholders. A bachelor's degree in information technology, business, engineering, healthcare or a related field is required, (a master's degree being preferred) and professional designations such as CISSP, CISA or PMP considered assets. Equivalent combinations of education and experience will be considered, and experience in healthcare or insurance is an asset. Above all, the successful candidate will be a collaborative, innovative leader with a passion and commitment to advancing a safer healthcare system for Canadians. 

This position operates in a hybrid work environment, with regular business hours of Monday to Friday. Occasional evening meetings or events and travel within and between provinces may be required for Subscriber visits, presentations, conferences and professional development. A valid driver’s license and access to a vehicle are preferred.

To express interest in this opportunity, please submit your cover letter and resume, in confidence. A comprehensive Candidate Brief, including the full position description, is available upon request. For additional information contact Hayley Becker at hayley@miramsbecker.com or Sarah Adams at sarah@miramsbecker.com.

Artificial Intelligence (AI) will not be used in the evaluation or assessment of candidates. This is a permanent position to fill a vacancy.

HIROC and Mirams Becker Inc. are equal-opportunity employers committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage, and celebrate diversity. We are committed to providing accommodations throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.